Delete your Springbind account

Last updated 11 November 2026

You can delete your Springbind account, and everything saved in it, at any time. Springbind is made by CHAG UK Ltd.

In the app, or on the web

1. Open Springbind and sign in. On the web, go to app.springbind.com.
2. If you’re in a story, open My work and choose Switch to another story to get back to the welcome screen.
3. Scroll down to Your privacy.
4. If you’d like to keep a copy first, tap Download everything in my account.
5. Tap Delete everything from my account, and confirm.

This deletes your account straight away and signs you out on every device.

Or ask us to do it

Email [email protected] from the email address you sign in with, and ask us to delete your account. We’ll do it within one month, usually much sooner, and confirm by email.

What’s deleted

• Your account and sign-in details
• Every story saved to your account
• Your record of what you’ve unlocked or bought, your AI requests and your sharing link

Deleted information is removed straight away, and gone from our backups within 30 days.

What isn’t deleted

• Stories kept only on your phone or computer. These were never in your account. Use New story in Springbind to clear the one on your device, or uninstall the app.
• Google Play’s own records of your purchases, which Google keeps under its own privacy policy. If you set up a new account later, you can restore one-off purchases made with the same Google account.
• Subscriptions. Deleting your account doesn’t cancel an AI plan. Cancel it in Google Play first, under Payments and subscriptions.

More detail is in our privacy policy.